If you suspect an elderly resident of a nursing home or other long-term care facility in Illinois is being financially abused or exploited
, you should document your suspicions and report them to a manager of the facility. However, you should be aware that some nursing home managers will protect themselves and their jobs instead of an individual resident’s welfare. Do not automatically accept their assurances, and do not drop this serious matter with a single report.
In addition to reporting the abuse of a nursing home resident to those responsible for the facility, you should contact the Illinois Department on Aging. The Illinois Long-Term Care Ombudsman Program investigates complaints of nursing home abuse or neglect,
as well as violations of state regulations, and can take steps to resolve abusive situations.
Phone (866) 800-1409
or (888) 206-1327
(TTY), or identify the regional Long-Term Care Ombudsman Program near you through a link at the bottom of this Department on Aging web page.
Within the community at large, suspicions that a senior citizen is being financially exploited should be reported to the Illinois Adult Protective Services Division of the Department on Aging.
Adult Protective Services investigates allegations of abuse affecting adults age 60 and older (and of people age 18-59 who are disabled)
. A case worker will contact the victim to investigate and work to determine what services are necessary to end the abuse. When necessary, as a last resort, Adult Protective Services may petition the court for guardianship to ensure the abuse victim’s protection.
Contact Adult Protective Services at 1-866-800-1409, or 1-888-206-1327 (TTY). All reports are kept confidential.
If theft has occurred and can be substantiated, state officials will contact law enforcement authorities.
Because SI Elder Law is not burdened by the caseload and bureaucracy that state workers are, we can move faster and be more thorough
than they can. We can investigate the case independently of state or law enforcement investigations, and work to recover the elderly person’s losses and to protect them going forward.