Report your suspicions of neglect at a nursing home to a manager of the facility, but do not automatically accept their assurances and excuses.
Some nursing home managers will deny allegations of neglect, which go to the heart of their job performance as a manager of the facility, or otherwise place their own needs ahead of an individual resident’s.
Therefore, it is also necessary to report any suspicions you have about neglect in a nursing home to state authorities. The Illinois the Department on Aging is charged with investigating allegations of abuse and neglect of elderly Illinois residents. Report your concerns to:
The Illinois Long-Term Care Ombudsman Program
at (866) 800-1409
or (888) 206-1327
(TTY), or find aregional Long-Term Care Ombudsman Program near you at the bottom of this Department on Aging web page.
The Illinois Department of Public Health’s Nursing Home Complaint Hotline
at (800) 252-4343.
In addition to reporting nursing home neglect to authorities, you should contact an attorney who focuses on Illinois elder law
, including taking on cases of nursing home negligence. Hiring an attorney to assist a victim of neglect ensures that their situation is thoroughly reviewed independent of the state’s investigation.
An attorney working on behalf of the neglected nursing home resident can work fast to obtain medical assistance and other help they need, and work to obtain compensation for the elderly person’s losses and expenses related to the neglect.